Alliance Partners

Alliance partners can tap into further growth opportunities by leveraging GPC's existing clients which will increase revenues and profitability. Additionally, through the utilization of GPC's painting professionals, alliance partners increase their customer's satisfaction by providing a "full-service" product offering.

Why Partner With GPC?

• Added Value Proposition to your Existing Customer Offering.
• Increased Exposure and Advertising Opportunity through Access to GPC’s Existing Customer Base.
• Competitive Advantage through Differentiation, "Your Competition is Not Doing This."
• Increased Revenues and Profitability.
• Increased Customer Satisfaction.
• Growth Opportunities through GPC’s other Customers.
• Guaranteed Customer Service.
• Exceptional Customer Service (888#).
• Pre-Qualified Professional Painters.
• Fully Licensed, Insured, and Bonded.
• Proper Surface Preparation and Application.
• Cleaning and Disposal.

Controls & Systems

Customer Resource Management

• GPC plans to ensure success by providing exceptional customer service and project management expertise.
• Reasonable expectations are established up-front.
• Critical Success Factors include dependability, quality and confidence.
• Proprietary software will be continuously improved to manage the consistency and timing of each process step throughout the Critical Path of job completion.

Key Performance Indicators

1. Customer Satisfaction Survey Ratings.
2. Close Rate (Total Calls / Job Wins and Estimates / Job Wins).
3. Average Calls per Day.
4. Average Estimates per Day per Location and Total.
5. Average Jobs per Location per Month.
6. Average Price per Job and ROI.
7. Additional Services Sold (Credit, Other Installs, etc.).